125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      E-mail

Fortune Teller

Access your accounts any time, day or night. You can check your share and loan balances, transfer funds, make loan transfer payments, inquire about cleared checks, check on deposits and withdrawals, request tax info, and more.

How to Use the New System:

1. Call Alternatives, (607) 273-4611 or (877) 273-2328 toll free. Press 1 to enter Fortune Teller.
2. Press 1 again if you are an Alternatives member.
3. Enter your member account number, then press the pound sign. (#)
4. Enter your password (pin) followed by the pound sign. (#)
5. Wait. Listen to choices and press appropriate number for transaction requested. Be patient during pauses.
6. Continue to follow instructions, pressing numbers that correspond with desired transactions.

SUFFIX CONVERSION TABLE

A = 21 O = 63 a = 24
B = 22 P = 71 b = 25
C = 23 Q = 77 c = 26
D = 31 R = 72  
E = 32 S = 73 0 = 10
F = 33 T = 81 1 = 11
G = 41 U = 82 2 = 12
H = 42 V = 83 3 = 13
I = 43 W = 91 4 = 14
J = 51 X = 92 5 = 15
K = 52 Y = 93 6 = 26
L = 53 Z = 99 7 = 27

Things to Remember:

It’s easy if you follow the instructions

1. There are some differences in terminology. Member number is Account number.
Password is PIN. Share Draft is checking; Share is Savings.
2. Press the star (*) key to return to the previous menu.
3. Press ** to repeat current menu options.
4. Enter the exact amount for each transaction, including dollars and cents ($100.00 would be 10000).

LISTEN!! FOLLOW THE SYSTEM PROMPTS. THIS SYSTEM CAN LEAD YOU THROUGH YOUR TRANSACTIONS WITHOUT THE CODE CARD.

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Diane Hecht

While living in New Jersey in 1995, I decided to move to Ithaca to care for my elderly mother and to purchase a home here. My daughter set up appointments for me at Alternatives to discuss obtaining a mortgage and I remember her telling me not to dress up "NJ Style" as the small credit union on State Street in Ithaca was not like any bank I'd ever seen. She was so right! In the lobby dogs were barking and waiting for their snacks from the very casually dressed tellers, while babies were playing in areas provided by the Credit Union - that was the beginning of my love affair with Alternatives.

Over the past 13 years since offering me that first mortgage, as both Alternatives and I have grown and prospered, they have provided Home Equity loans to help me care for my mother, create my own small business, and this past spring to re-mortgage and pay off debts. The wonderful people in the Alternatives mortgage department offer amazing expertise in a very caring manner. Many thanks to all of you at Alternatives who offer your services for our community!


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